Shipping policy

Shipping 

Orders are generally fulfilled in 1-2 business days (unless otherwise notified). Shipping delivery times vary due to location and will be extended a couple days due to covid. Items are shipped via Canada Post, FedEx, Purolator or UPS.

If you have received a damaged item, please email contact@sprucefragrances.ca with the subject line 'Damaged Product' and include the order number and product that was damaged. We want you to be able to enjoy your new items!

We are now shipping to Canada and the United States!

**All duties, brokerage fees and custom charges (tariffs, taxes etc) are the sole responsibility of the buyer. Spruce Fragrances is not responsible for any stolen or lost packages, in which a tracking number has been associated and has been marked as delivered.**